Our role as DSPs for Amazon involves managing the full delivery process. Our operations are built around speed, reliability, and scalability, ensuring that Amazon’s customers receive their orders promptly, regardless of the volume. We currently operate across 15 hubs located around Kolkata, Ranchi, and Bhubaneshwar, with plans for continued expansion. Each hub serves as the nucleus of our operations, where packages are sorted, routed, and dispatched to our team of delivery associates for final delivery. This streamlined network allows us to manage deliveries efficiently, ensuring Amazon customers receive the best service possible.
Our 350+ delivery associates play an integral role in ensuring that every package reaches its destination on time and in perfect condition. These delivery associates are the driving force behind our operations, and we continually invest in their training and development to meet the high standards Amazon customers expect.
Our approach to managing operations focuses on efficiency, scalability, and customer satisfaction. We are equipped to handle the complexities of last-mile logistics while growing rapidly to meet increasing demand.
At the core of our operations is our commitment to operational excellence. With our 15 hubs spread across key locations, we have optimized delivery routes and sorting processes to minimize delays and maximize operational throughput. Our 350+ delivery associates are fully trained and equipped with the right tools to maintain the highest delivery standards. We provide continuous support and training to ensure they’re ready for any challenges they may face. As our operations grow, we continually expand our workforce, ensuring we always have the right number of associates to meet Amazon’s increasing demand.
Our infrastructure is designed to scale rapidly, allowing us to expand our hubs and rider network efficiently while maintaining flexibility. This scalability enables us to quickly adapt to new locations and handle any surges in demand without compromising service quality.
As part of our commitment to sustainability, we actively support the Green India objective by integrating electric vehicle (EV) scooters into our delivery fleet. By using EVs, we are not only reducing our carbon footprint but also promoting cleaner, more sustainable transportation. Additionally, we offer employment opportunities to individuals who may not have the means to own bikes, helping them earn a livelihood while contributing to environmental goals.
As we expand, we’re seeing measurable success in our operations. Our 15 hubs across Kolkata, Ranchi, and Bhubaneshwar are handling an increasing volume of deliveries, all with the goal of meeting Amazon’s commitment to fast and reliable service.
Our delivery associates are integral to this success. They are consistently meeting delivery targets, ensuring that packages reach customers’ doorsteps on time and in excellent condition. Thanks to our strong operational infrastructure, we are able to offer Amazon customers on time deliveries with minimal errors.
Looking forward, our expansion plans will continue to support Amazon’s growing customer base, with further increases in hub locations, rider capacity, and delivery volume. Our operations will continue to evolve, maintaining the high standards of service Amazon is known for while enhancing the last mile delivery experience.
